Refund &Cancellation Policy
Learn how refunds, cancellations, membership upgrades, downgrades, and refund eligibility are handled for B2C Club memberships and related services.
Introduction
Welcome to B2C Club, a Nandhar Technologies LLP product.
This Refund & Cancellation Policy governs your access to and use of B2C Club and its related services.
Your use of the Service constitutes your acceptance of this Refund & Cancellation Policy.
Refund Eligibility
Refunds are available only under specific circumstances.
Failure to deliver the software or provide access after purchase.
Incorrect billing due to technical or system errors.
Duplicate charges for the same purchase or order.
Software malfunction as described that remains unresolved after assistance from our support team.
Non-Refundable Situations
Refunds will not be provided for change of mind after purchase.
Failure to cancel a subscription before the next billing cycle.
Purchase of an incorrect plan or product without contacting support prior to purchase.
Software access or usage beyond the applicable trial period.
Issues arising from third-party hardware, internet connectivity, operating systems, or device compatibility.
Customization charges, implementation services, onboarding services, or setup fees once the work has commenced.
Subscription Billing & Cancellation
Monthly Plans: Customers may cancel their subscription at any time. The subscription will remain active until the end of the current billing cycle and partial refunds are not available.
Annual Plans: Cancellation within the first ten (10) days qualifies for a full refund after deducting any applicable service fees.
After the first ten (10) days, refunds may be prorated or may not be available depending on the circumstances.
Refund Process
Once a refund request has been approved, the refund will generally be processed within five (5) to ten (10) business days.
A confirmation email will be sent once the refund process has been initiated.
The actual time required for the refunded amount to reflect in your account depends on your bank, payment gateway, card issuer, UPI provider, or other financial institution.
Policy Updates
This Refund & Cancellation Policy may be updated or revised from time to time.
Any changes will be published on this page.
Significant updates may also be communicated through email or in-app notifications.
Your continued use of B2C Club after such updates constitutes your acceptance of the revised Refund & Cancellation Policy.
Support Contact
If you have any questions regarding this Refund & Cancellation Policy or wish to submit a refund request, please contact our support team.
Product: B2C Club
Company: Nandhar Technologies LLP
Email: support@b2cclub.com